Privacy Policy
Welcome to the 'CherFlare' application ("we" or "us"). We recognize the importance of personal information. This policy applies to 'CherFlare' products and services, including affiliated entities that use 'CherFlare' products or services but do not have a separate privacy policy. However, this policy does not apply to services provided by third parties or to 'CherFlare' products or services that have separate privacy policies. Before using any 'CherFlare' product or service, we strongly recommend that you carefully read and fully understand the contents of this policy. Before continuing to use the relevant product or service, please ensure that you have fully understood and agreed to the terms of this policy. Using 'CherFlare' products or services means that you have fully understood and agreed to the provisions of this policy. If you have any questions, comments or suggestions regarding the contents of this policy, please contact us through the various contact methods provided by 'CherFlare'. If you do not agree to these terms and conditions, you will not be able to use our applications.
How We Protect Your Personal Information
We are dedicated to ensuring the security of your personal information by strictly adhering to applicable laws, regulations, and regulatory documents. Our commitment includes implementing technical measures and operational procedures designed to safeguard your information's confidentiality. Specifically, our approach includes:
Minimizing Collection of Irrelevant Information: We take practical measures to minimize the collection of irrelevant personal information. Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, unless extended retention is required or permitted by law.
While we make every effort to ensure the security of your information, it is important to acknowledge that the internet environment is not entirely secure. In the event of any physical, technical, or administrative breaches that result in unauthorized access, public disclosure, alteration, or destruction of information, leading to harm to your lawful rights and interests, we will bear corresponding legal liability.
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with legal and regulatory requirements. This includes notifying you of the incident's basic details, potential impact, disposal measures taken or to be taken, preventive suggestions for risk reduction, and available remedies. We will communicate such information through push notifications and announcements in a reasonable and effective manner.
Additionally, we will proactively report the disposition of personal information security incidents to regulatory authorities, as required by regulations.
How We Share, Transfer, and Publicly Disclose Your Personal Information
Sharing
We do not share your personal information with companies, organizations, or individuals outside of "CherFlare" and its service providers except in the following circumstances:
1. With Explicit Consent: We will share your personal information with third parties when we have your explicit consent.
2. Legal Compliance: We may share your personal information as required by laws and regulations, for litigation and dispute resolution, or in response to lawful requests by administrative or judicial authorities.
3. Affiliated Companies: We may share your personal information with affiliated companies to facilitate services through our affiliated accounts and ensure the safety of CherFlare's affiliated companies, users, or the public. For instance, we might share your account information to help you use services from our affiliates with your "CherFlare" account. If sensitive information is involved or if there are changes in data usage or processing purposes, we will seek your authorization again.
4. Authorized Partners: When collaborating with authorized partners to provide joint services, we may share certain personal information. This sharing is limited to the purposes described in our Privacy Policy and aims to improve customer service and user experience. For example, we might share information to enable a partner to provide a specific service. We only share personal information necessary for the service and for legitimate, necessary, and explicitly identified purposes. Our partners are prohibited from using the shared information for unrelated purposes.
We share information with vendors, service providers, and partners who support our business by offering technical infrastructure services, analyzing service usage, measuring advertisement and service effectiveness, providing customer service, facilitating payments, or conducting academic research and surveys.
Entities with whom we share personal information are bound by strict data protection agreements, requiring them to handle personal information according to our instructions, this Privacy Policy, and other relevant confidentiality and security measures.
Public Disclosure
We will only publicly disclose your personal information under the following circumstances:
1. With Your Consent: We may publicly disclose your personal information if we have your explicit consent or active choice.
2. Legal Violations: If you violate laws, regulations, or significant "CherFlare" agreements, and disclosure is necessary to protect the safety of "CherFlare" users, affiliates, or the public, we may disclose your information to law enforcement agencies in accordance with applicable laws, regulations, and relevant "CherFlare" agreements. You will be informed of the specific violations and any actions taken by "CherFlare".
Exceptions to Obtaining Prior Authorized Consent for Sharing, Transferring, or Publicly Disclosing Personal Information
In certain cases, we may share, transfer, or publicly disclose your personal information without obtaining prior consent, including:
1. National Security: Matters related to national security and national defense security.
2. Public Safety and Health: Issues concerning public safety, public health, and significant public interests.
3. Legal Investigations: Matters related to crime investigation, prosecution, trial, and judgment execution.
4. Vital Interests: Situations aimed at safeguarding your or others' life, property, and other significant legitimate rights and interests, where obtaining consent is difficult.
5. Public Information: Information you voluntarily disclose to the public.
6. Legitimate Public Sources: Information collected from legitimate publicly disclosed sources, such as news reports and government disclosures.
Sharing or transferring de-identified personal information, where the recipient cannot re-identify the individual, is not considered external sharing, transferring, or public disclosure under the law. Such data handling will be conducted without further notification or approval from the individual.
Management of Personal Information and Your Rights
(1) Accessing and Editing Your Personal Information
To access or edit your personal information, adjust privacy settings, or close your account, log in to your account, go to the "My" section, and then to "Settings." To edit your profile information, log in and select "My" Personal ID or "Edit." If you encounter any issues accessing this information through these steps, please contact CherFlare Customer Service at CherFlare@hotmail.com. We will respond to your request within 15 days. Any additional personal information generated during your use of our products or services will be provided to you according to applicable arrangements.
(2) Correction of Your Personal Information
If you discover inaccuracies in the personal information we process about you, you have the right to request corrections or additions. You can make such a request through the "Accessing and Editing Your Personal Information" process mentioned earlier.
(3) Deletion of Your Personal Information
You have the right to request the deletion of your personal information under the following circumstances:
a. Our handling of your personal information violates relevant laws and regulations.
b. We collect or use your personal information without your explicit consent.
c. Our handling of personal information seriously violates our agreement with you.
d. You no longer use our products or services and voluntarily cancel your account.
e. We no longer provide products or services to you.
(4) Managing the Scope of Your Authorization
Basic personal information is required for each business function. You can give or withdraw consent for the collection and use of additional personal information at any time. Certain business functions and services rely on the collection of your personal information. If you withdraw consent, we may be unable to continue providing these functions and services, which will require us to cease processing the corresponding personal information. However, withdrawing consent will not affect any prior processing of personal information carried out based on your consent.
(5) User Account Cancellation
To cancel your account, log in to "CherFlare," go to the "My" icon, click the gear icon in the upper-right corner to access the system settings interface, select "Account and Security," and proceed to "Account Cancellation (Delete Account)." This self-service process allows you to request account deletion. Once you submit an account cancellation application following the provided steps, your account will be instantly canceled without manual review. After you voluntarily cancel your account, we will cease providing you with products or services and delete your personal information in accordance with applicable laws or anonymize it.
(6) Constraints on Automatic Decision-Making by Information Systems
In certain business operations, we use automated decision-making mechanisms that rely solely on information systems and algorithms. If such decisions significantly impact your lawful rights and interests, you have the right to request an explanation. We will provide a channel for appeal that respects "CherFlare"'s trade secrets, the rights and interests of other users, and the public interest.
Limitations
There are certain situations in which we may be unable to fulfill your request due to legal and regulatory requirements:
a. National Security and Defense: When the request pertains to matters of national security and defense.
b. Public Safety and Health: When the request involves issues of public safety, public health, and significant public interests.
c. Legal Investigations: When the request relates to the investigation, prosecution, trial, and execution of judgments in criminal cases.
d. Misconduct and Abuse: When there is sufficient evidence indicating intentional misconduct or abusive behavior by the individual whose personal information is in question.
e. Harm to Rights and Interests: When fulfilling the request, it would cause serious harm to your legitimate rights and interests, as well as those of other individuals or organizations.
f. Commercial Secrets: When the request involves the protection of commercial secrets.
Storage Duration of Information
We generally retain your personal information for the shortest period necessary to achieve the purpose for which it was collected. After this period, the information will be deleted or anonymized. However, the storage period may be adjusted to comply with legal requirements in the following cases:
1. Legal Compliance: When required to comply with applicable laws, regulations, policies, and other normative documents.
2. Authority Decisions: When following decisions from administrative authorities, judicial bodies, arbitration decisions, or other legal proceedings.
3. Regulatory Requirements: When it is necessary to comply with relevant laws, regulations, and provisions.
4. Legitimate Purposes: When serving legitimate purposes such as executing service agreements, protecting the public interest, ensuring the safety of our customers, affiliates, other users, or employees, and safeguarding other legitimate rights and interests.
If CherFlare ceases operations, we will notify you through in-app push notifications. We will then proceed to delete or anonymize your personal information within a reasonable timeframe.
How to Reach Us
If you have any questions, comments, or suggestions regarding this privacy policy, please feel free to contact us by emailing CherFlare@hotmail.com.
We strongly encourage you to carefully read and understand the entire content of this Privacy Agreement before using CherFlare. It is essential to ensure that you fully understand and agree to our methods of processing your personal information. We greatly appreciate your trust and support!
If you require any further modifications or additions, please let us know!