Privacy Policy

Privacy Policy

Welcome to Chati, when you use the services provided by Chati, we prioritize the protection of your personal information and privacy in accordance with applicable laws and regulations. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and protect your personal information. Because Chati's reputation depends on maintaining strong relationships with our users, we are committed to maintaining our privacy policy. We strongly recommend that you read and understand this Privacy Policy carefully before using the Chati Services. If you have any questions or concerns about this Privacy Policy or related matters. Please contact us via the e-mail at the end of this page.

 

Description: Information Collection Methods

We collect information from you in two ways: through information you voluntarily provide when you use our  services, and through the automatic collection of information generated by your use of features and services.

 

 1. Registration and Login

Quick Login: In order to facilitate your access to our applications and communities, we will assign you a unique registration number as your Quick Login ID. It is your responsibility to ensure the security of this ID as it is required to add friends.

 

Apple Account Login: When you sign up to use Chati, we may collect personal information from you, such as your username, email address, and cell phone number. This information is used to create and manage your account and to ensure proper use of our services.

 

 2. Business Functions

When using the "Chati" product, you will be granted rights based on the features you use. These rights are necessary for the proper functioning of the product. If you choose not to provide these rights, it will only affect the use of a particular feature and will not affect our ability to continue to provide services to you.

 

 3. Our product features include:

Business Feature 1: Upload Avatar

After logging into your Chati product, you will have the option to access your phone's photo album to enhance your avatar information by selecting photos from the album or taking a new photo. If you deny this access, you may not be able to upload an avatar, but this will not affect your ability to use other features of our products. Please note that album access is limited to the photos you select.

 

Business Function 2: Message Posting Function

As a registered user of Chati, you can participate in Chati's community communication by sending comments. During this process, we will collect your log information.

 

Business Function 3: Clipboard Function

To quickly copy and paste content, we primarily use user IDs. We request access to your device's clipboard. Please be assured that we only recognize the contents of the clipboard locally and do not upload any clipboard information to our servers.

 

4. Sharing, transfer and public disclosure of personal information

4.1 Prerequisites for sharing information

We will not share your personal information with any other companies, organizations and individuals except under the following circumstances:

When we have your prior express consent or authorization.

When it is necessary to share it according to applicable laws and regulations, statutory procedural requirements or administrative or judicial mandatory requirements.

 

4.2 Sharing of Information for Security and Statistical Analysis Purposes

Ensuring safe use: We prioritize the security of your account and services. In order to protect your account and property, and to protect your and our legal rights and interests from unlawful infringement, we or our service providers may share necessary device, account and log information.

Product Usage Analysis: In order to analyze the use of our Services and improve the user experience, product usage statistics (e.g., crashes, flashbacks, etc.) may be shared with affiliates or third parties. This data is aggregated and cannot be used to identify you personally.

For companies, organizations and individuals with whom we share personal information, we sign strict confidentiality agreements requiring them to handle personal information in accordance with our instructions, this Privacy Policy and other relevant confidentiality and security measures. We will only provide third parties with information about the coverage and validity of promotions and will not disclose any personally identifiable information. Alternatively, we will anonymize this information in summary form to ensure your privacy.

We will only share your information for lawful, necessary and specific purposes.

 

4.3 Transfer of personal information in the course of an acquisition, merger or reorganization

As our business continues to grow, we may enter into mergers, acquisitions, asset transfers or similar transactions that may involve the transfer of your personal information. In such cases, we will require the new company or organization that holds your information to be bound by this Privacy Policy. Otherwise, we will require the company or organization to re-obtain your authorization.

 

 5.  Disclosure for other reasons

In addition to the above purposes, we may need to retain, store or disclose your personal information. Such cases are listed below:

1. Authorization or consent: If you explicitly authorize or consent to the disclosure of your personal information by "Chati", we may process it accordingly.

2. Compliance with Applicable Laws: We are committed to complying with all relevant laws and regulations. Accordingly, in some cases it may be necessary to retain, store or disclose your personal information in order to comply with legal obligations.

3. Court Orders or Legal Processes: If we receive a court order or legal process requiring disclosure of your personal information, we will comply with it accordingly.

4. Requirements of Governmental Agencies: We may be obliged to retain, store or disclose your personal information as required by the relevant governmental agencies.

5. Reasonable belief: If we have reasonable grounds to believe that retaining, storing or disclosing your personal information is necessary to protect our rights, property or safety, we will do so.

We take the storage and protection of information very seriously. We take comprehensive measures to ensure that your personal information is stored securely and protected from unauthorized access, alteration or disclosure. In addition, we use industry standard security measures such as encryption to protect the confidentiality and integrity of your personal information.

It is important that you know and understand these rules regarding the retention, storage and disclosure of personal information. This extended paragraph retains the original meaning and incorporates improved language style.

 

 6. How do we store and protect information?

6.1 Information Retention Periods

In general, we retain your personal information for as long as necessary to fulfill the purposes of our products and for the shortest period permitted by law. If our products or services cease to operate, we will notify you via push notifications, announcements, etc. and will delete or anonymize your personal information within a reasonable period of time.

 

6.2 Information Protection

We take practical measures to protect your personal information, such as using encryption technology and anonymization methods that meet or exceed industry standards. We also implement security mechanisms to protect your personal information from malicious attacks.

We have established specialized security departments, security management systems and data security processes to ensure the security of your personal information.

We implement a strict data use and access system to ensure that only authorized personnel have access to your personal information. We conduct regular security audits of our data and technology to protect the integrity of your personal information.

 

 7. How Users Manage Information

We take your concerns about your personal information seriously and strive to protect your right to access, correct, delete and withdraw consent to your personal information. We provide you with complete control over your privacy and security. Your rights include:

 

7.1 Access to your personal information

You have the right to access your personal information, subject to the exceptions set out in applicable laws and regulations. In order to exercise your right to access your data, you may do so in the following ways:

 A. Personal information: You can access your personal information by going to the "Chati" application and navigating to the "Personal Center" - "Modify" section. You can access your Personal Information by going to the "Chati" application and navigating to the "Personal Center" - "Modify" section. Here you can view details such as your User ID, Nickname, Birthday, Personalization Information and other relevant information.

 B. Avatars: To view your avatar, simply go to the Chati application and go to the "Personal Center" - "Avatars" section. "section.

 

Please note that the above method gives you access to your Personal Information so that you can check and verify its accuracy.

 

 8.  Deleting your personal information

The purpose of deleting specific Personal Information is to correct inaccurate information, such as removing your birthday, personalized signature and personalized tags from your profile. However, it is important to understand that once you or we assist in deleting the relevant information, it may not be immediately deleted from our backup systems. This is due to legal and technical limitations necessary for security measures.

Please be assured that we take the security and confidentiality of your personal information seriously. Although this information may still exist on our back-up systems, we will ensure that it is stored securely and impose strict limits on any further processing. These measures continue until the backups can be effectively deleted or anonymized in accordance with legal and technical requirements.

Thank you for your understanding and cooperation in this matter. This expanded paragraph retains the original meaning while incorporating a more sophisticated linguistic style.

 

9. Account Cancellation

 To cancel your account, you can initiate a cancellation request via the "Personal Center" - "Settings" - "Cancel Account" section. Please note that once your account is canceled, we will stop providing products or services to you. In addition, your personal information, including any revenue generated by your account, will be deleted or anonymized.

 In addition, please note that your account may be canceled or deleted if you violate the terms and conditions set forth in the Chati Service Agreement or relevant national laws and regulations. In this case, all service-related information and data associated with your account will be deleted or anonymized.

 

 10. Transfer of personal information

If you wish to transfer your personal information to a designated personal information processor, we strongly recommend that you contact us by e-mail. After verifying your identity, we will process the transfer quickly and in strict accordance with the conditions set forth by the State Internet Information Department. This is the case unless otherwise stipulated by relevant laws and regulations or otherwise agreed by both parties in this policy.
Please rest assured that we will prioritize the security and confidentiality of your personal information during the transfer process. To minimize the potential risk of information leakage, destruction, loss, alteration or other harm, we will endeavor to implement comprehensive information management measures and deploy state-of-the-art technical support measures.
We appreciate your cooperation in this matter and are committed to ensuring the seamless and secure transfer of your personal information. The revised paragraph retains the original intent and incorporates a more refined language style.


 11. Response to your request

If you experience difficulty accessing, correcting or erasing your personal information by the means described above, or if you believe it is necessary to access, correct or delete other personal information and/or services generated by the use of our products, or if you suspect a breach of law, regulation or agreement regarding the collection or use of your personal information, we strongly encourage you to contact us via the contact information listed in this Agreement.
To ensure maximum security, we may require a written request or other method of identification. Please be assured that we will carefully process your request within 15 days of receiving your feedback and successfully verifying your identity.


 12. Notices and Modifications

In order to ensure that our services are continually enhanced and comply with national legislation, this Privacy Policy will be updated periodically. However, please be assured that we will not diminish the rights granted to you under this Privacy Policy without your express consent. Prior to the enactment of an updated policy, a revised version will be posted publicly on our website and mobile platforms, and notice of changes will be given via internal pop-ups or other appropriate means. We strongly encourage you to periodically visit Light Sweet for the latest updates to our Privacy Policy.
For material changes, we will provide a more prominent means of notification within the app, such as feedback collection pop-ups, announcement notifications, or personalized pop-up alerts, and again ask for your consent. Material changes include significant changes to our service model, including the purposes, types and uses of personal information processed. This also extends to material changes in our control, such as transfers of ownership as a result of mergers, acquisitions, reorganizations, and the like. In addition, changes in the primary recipients of personal information that is shared, transferred or disclosed, significant changes in the way you use it Exercising your rights and participating in the processing of personal information, as well as significant adjustments to the security department in charge of personal information, contact information, and channels for filing a complaint, etc., are all significant changes. In addition, it will also be considered significant if the security impact assessment report of personal information shows a high level of risk.
If you agree with the modifications, you may continue to use the Software and its related services. However, if you do not agree with the modified content, please do not click on the consent confirmation in the User Agreement and Privacy Policy, otherwise you will not be able to continue to use the Software. Please note that your continued use of the Software will be deemed as acceptance of the revised terms.


 13. How to contact us

If you have any questions, suggestions or complaints regarding data processing or the Privacy Policy, please feel free to contact us by email at Chati@hotmail.com. We are committed to answering your questions and addressing any comments or complaints you may have in a timely manner.
Before using Chati, we strongly recommend that you read and understand this Privacy Agreement in its entirety. Please ensure that you fully understand and agree to the processing of your personal information by us. We sincerely appreciate your trust and support!